{"id":3758,"date":"2020-11-24T10:39:58","date_gmt":"2020-11-24T09:39:58","guid":{"rendered":"https:\/\/unicatexpeditionvehicles.com\/?page_id=3758"},"modified":"2022-03-25T18:08:31","modified_gmt":"2022-03-25T17:08:31","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/unicatexpeditionvehicles.com\/fr\/technical-support\/","title":{"rendered":"ASSISTANCE TECHNIQUE"},"content":{"rendered":"\n
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24\/7, l’\u00e9quipe UNICAT est fi\u00e8re de se ranger derri\u00e8re son travail et offre un support technique 24 heures sur 24, o\u00f9 que vous soyez dans le monde.
La plupart des questions peuvent \u00eatre trait\u00e9es directement par t\u00e9l\u00e9phone.
Mais lorsqu’une image vaut mille mots, nous sommes heureux de vous aider par tous les moyens et canaux de communication disponibles.<\/p>\n\n\n\n

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Envoi de pi\u00e8ces<\/span><\/span><\/p>\n<\/div>\n<\/div>\n\n\n\n

Comme \u00e9l\u00e9ment du processus de conception, nous documentons m\u00e9ticuleusement les sp\u00e9cifications compl\u00e8tes de votre v\u00e9hicule.
Ces informations nous permettent d’identifier, de nous procurer ou de fabriquer les pi\u00e8ces dont vous avez besoin.
Apr\u00e8s avoir v\u00e9rifi\u00e9 que les pi\u00e8ces sont compl\u00e8tes et les avoir soigneusement emball\u00e9es, nous les envoyons o\u00f9 vous le souhaitez, par coursier si n\u00e9cessaire.<\/p>\n\n\n\n

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Service sur place<\/span><\/span><\/p>\n<\/div>\n<\/div>\n\n\n\n

M\u00eame un v\u00e9hicule UNICAT ressentira un jour ou l’autre la fatigue d’un tour du monde si appr\u00e9ci\u00e9 par ses propri\u00e9taires.
Un entretien r\u00e9gulier du ch\u00e2ssis et une inspection de l’ensemble du v\u00e9hicule sont n\u00e9cessaires pour garantir la fonctionnalit\u00e9 et la fiabilit\u00e9 de votre v\u00e9hicule.
Comme il n’y aura pas partout dans le monde un atelier certifi\u00e9 avec des m\u00e9caniciens bien form\u00e9s, nous proposons donc le SERVICE ON-SITE d’UNICAT.
Nous envoyons un collaborateur UNICAT form\u00e9 \u00e0 un lieu de rendez-vous appropri\u00e9, qui se rend ensuite sur place pour effectuer l’inspection et l’entretien de votre v\u00e9hicule ou pour donner des instructions et surveiller le travail des collaborateurs sur place.<\/p>\n\n\n\n

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Service d’urgence<\/span><\/span><\/p>\n<\/div>\n<\/div>\n\n\n\n

Il est in\u00e9vitable que des pannes, des dommages ou des pi\u00e8ces us\u00e9es surviennent occasionnellement.
Rarement, il peut \u00eatre n\u00e9cessaire d’assurer un service d’urgence sur place.
Dans ce cas, nous avons des m\u00e9caniciens sp\u00e9cialement form\u00e9s qui se d\u00e9placent dans les plus brefs d\u00e9lais, o\u00f9 que vous soyez.
Ils apportent les pi\u00e8ces, les outils et l’expertise n\u00e9cessaires pour r\u00e9soudre n’importe quel probl\u00e8me.<\/p>\n\n\n\n

UNICAT ne vous laissera jamais tomber.<\/p>\n","protected":false},"excerpt":{"rendered":"

24\/7, l’\u00e9quipe UNICAT est fi\u00e8re de se ranger derri\u00e8re son travail et offre un support technique 24 heures sur 24, o\u00f9 que vous soyez dans le monde.La plupart des questions peuvent \u00eatre trait\u00e9es directement par t\u00e9l\u00e9phone.Mais lorsqu’une image vaut mille mots, nous sommes heureux de vous aider par tous les moyens et canaux de communication … Lire la suite ASSISTANCE TECHNIQUE<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":152699510,"featured_media":240,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/testimonial-page.php","meta":{"_coblocks_attr":"Arial","_coblocks_dimensions":"{\"coblocks-hero-102494117973\":{\"padding\":{}}}","_coblocks_responsive_height":"{\"coblocks-shape-divider-102493656211\":{\"shapeHeight\":{\"height\":20},\"backgroundHeight\":{\"height\":21}},\"coblocks-shape-divider-10241003734\":{\"shapeHeight\":{\"height\":20},\"backgroundHeight\":{\"height\":20}}}","_coblocks_accordion_ie_support":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"wf_page_folders":[32308],"class_list":["post-3758","page","type-page","status-publish","has-post-thumbnail","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"fr","enabled_languages":["en","de","it","es","fr","zh"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"de":{"title":true,"content":true,"excerpt":false},"it":{"title":true,"content":true,"excerpt":false},"es":{"title":true,"content":true,"excerpt":false},"fr":{"title":true,"content":true,"excerpt":false},"zh":{"title":true,"content":true,"excerpt":false}}},"jetpack_likes_enabled":false,"jetpack_sharing_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/PaIsEW-YC","jetpack-related-posts":[{"id":1512,"url":"https:\/\/unicatexpeditionvehicles.com\/fr\/equipment-2\/","url_meta":{"origin":3758,"position":0},"title":"\u00c9QUIPEMENT TECHNIQUE","author":"unicatexpeditionvehicles","date":"25\/02\/2019","format":false,"excerpt":"{:en} The technical equipment of the body is a matter for specialists - and not just one specialist, but many.The body, the chassis conversions, the furniture, the extensive energy supply and distribution system, communication and monitoring, water supply and disposal, the heating system, air conditioning and ventilation, the hydraulics and\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/IMG_0346.jpeg?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/IMG_0346.jpeg?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/IMG_0346.jpeg?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/IMG_0346.jpeg?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/IMG_0346.jpeg?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":8470,"url":"https:\/\/unicatexpeditionvehicles.com\/fr\/resale\/","url_meta":{"origin":3758,"position":1},"title":"REVENTE","author":"unicatexpeditionvehicles","date":"05\/01\/2021","format":false,"excerpt":"{:en} UNICAT will be your partner for buying and selling pre-loved Unicat expedition vehicles at a fare price.Therefore, the SECOND HANDS area of the Unicat website is available for re-homing of used UNICAT expedition vehicles.After preparing a comprehensive sales profile, potential buyers can browse the complete details, specifications and photographs\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2019\/03\/Usato.jpg?fit=1200%2C675&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2019\/03\/Usato.jpg?fit=1200%2C675&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2019\/03\/Usato.jpg?fit=1200%2C675&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2019\/03\/Usato.jpg?fit=1200%2C675&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2019\/03\/Usato.jpg?fit=1200%2C675&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":59,"url":"https:\/\/unicatexpeditionvehicles.com\/fr\/service2\/","url_meta":{"origin":3758,"position":2},"title":"Service","author":"unicatexpeditionvehicles","date":"29\/10\/2018","format":false,"excerpt":"{:en} UNICAT - always at your service! With this offer - which requires a certain organization and team size - UNICAT clearly stands out from all other competitors on the market.We stand behind our work and offer competent advice, service and support worldwide and around the clock.Equipment of the vehicle,\u00a0operation\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/Equipment-01-e1609849517614.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/Equipment-01-e1609849517614.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/Equipment-01-e1609849517614.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/Equipment-01-e1609849517614.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":19644,"url":"https:\/\/unicatexpeditionvehicles.com\/fr\/terracross-line\/","url_meta":{"origin":3758,"position":3},"title":"TERRACROSS","author":"unicatexpeditionvehicles","date":"24\/12\/2023","format":false,"excerpt":"{:en} Bodies in various sizes with proven and tested fixed floor plans and the appropriate technical equipment.Whether alone, as a couple or as a family, travel destination, infrastructure, terrain and also travel duration \u2026 all these are criteria that are ultimately decisive for the optimal vehicle.TERRACROSS implements these criteria and\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/collage-TERRACROSS.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/collage-TERRACROSS.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/collage-TERRACROSS.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/collage-TERRACROSS.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2020\/12\/collage-TERRACROSS.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":5487,"url":"https:\/\/unicatexpeditionvehicles.com\/fr\/engineering\/","url_meta":{"origin":3758,"position":4},"title":"ENG\u00c9NIERING","author":"unicatexpeditionvehicles","date":"09\/12\/2020","format":false,"excerpt":"{:en} Designing and manufacturing of a UNICAT vehicle can easily be compared with building a house or a yacht.The requirements raised by your personal home preferences and lifestyle must be matched with the technical requirements of building a off-road capable vehicle.To offer safety and comfort, your vehicle has to withstand\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/collage-CHASSIS.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/collage-CHASSIS.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/collage-CHASSIS.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/collage-CHASSIS.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/unicatexpeditionvehicles.com\/wp-content\/uploads\/2021\/01\/collage-CHASSIS.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":7016,"url":"https:\/\/unicatexpeditionvehicles.com\/fr\/igor-monica-molieri\/","url_meta":{"origin":3758,"position":5},"title":"IGOR – MONICA MOLIERI","author":"unicatexpeditionvehicles","date":"27\/12\/2020","format":false,"excerpt":"December 2020 We are a couple without great manual skills and with little technical knowledge and before embarking on our \"journey of life\" we wanted to be sure not to be \"abandoned\" in case our new home on wheels named Kami would have a breakdown. 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